Warning letter: Failure to explain how use of an ERP will prevent APR errors (ucm580751)

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Ofni Systems

In your response, you attributed these APR errors to personnel using the previous year’s APR as a template. You revised your procedures to include a blank template. You also stated that “all the error was transcription error and review error by all managers of concerned departments.” You indicated that you would avoid such errors in the future by using enterprise resource planning to compile QMS data online.

Your response is inadequate. You did not explain how your use of an enterprise resource planning system will prevent APR errors in the future.

View the original warning letter.


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